INTRODUCTION OF EUDI WALLETS AND THE ROLE OF ODS2 BSS
What is a Digital Identity Wallet?
A digital identity wallet is like a virtual version of a real wallet, accessed through a person’s mobile phone, where digital identification documents and credentials such as a driver’s license, certifications, or professional licenses are securely stored. It allows a person, the holder of the credentials, to easily access and share personal information without having to carry physical copies of the documents.
Digital ID wallets, or mobile ID wallets, enable a trusted, convenient, and rich online experience for users where they can provide their identity, authenticate on websites, sign documents digitally, confirm transactions or opening security gates. All these tasks can be done in seconds while better engaging with private and public online service providers.

Benefits of Digital ID Wallets
Digital Identity Verification
The wallet provides robust mechanisms for digital identity verification.
Security
A digital wallet operates by using security protocols, such as data encryption and biometric authentication to tackle potential fraud and data breaches.
Online Authentication
A digital ID is a strong authentication tool that allows users to log in and validate transactions securely.
Data Control
Maintain privacy by controlling what personal information to share and with whom.
Convenience
Easily access a variety of public and private services online and in person by using a mobile phone.
Digital signature
With some wallets, due to the PKI technology, users can use their mobile ID to sign documents in just a few clicks.
Use cases of Digital Identity
The use of this kind of identification allows individuals and organizations to interact with each other in multiple use cases:
- Purchase, authenticated access and use of private and public goods and services
- Access to asset ownership documents
- Unfolding of activities and access to information at work
- Entitlement of e-finance and e-government benefits, as digital tax filing and e-voting
- Streamlined authentication and onboarding processes (KYC)
- Secure digital checkouts and payments
- Organizational management and payroll improvement
- Facilitated school and university enrolment
- Trusted access to banking and medical resources

EUDI Wallets
Even if Europe is not the leading market for what concerns digital IDs, it’s important to mention that the work for the creation of the first trusted and shared European digital identity wallet (EUDI Wallet) is on. EU Digital Identity Wallets will offer a secure, trustworthy, and private way for everyone in Europe to identify themselves online. Each Member State will provide at least one EUDI wallet to its citizens, residents, and businesses, enabling them to verify their identity and securely store, share, and sign important digital documents.
The big difference between an EUDI Wallet and any other wallet is that all EUDI Wallets make use of one common set of standards and specifications.
Digital Identity Wallet ecosystem
To ensure a Digital Identity Wallet works properly it isn’t enough just to create a Wallet app. Creating a thriving ecosystem (where digital ID’s and digital documents can be readily issued and verified) will require the close collaboration of these three crucial actors:
- Wallet providers: Trusted parties (QTSP’s) that build or provide the wallet on behalf of Member States and offer it to citizens, residents and businesses. They will also provide ongoing technical support.
- Issuers: Any trusted organisation that can issue digital ID and/or trusted digital documents (like an education certificate, or mobile driving licence).
- Service providers (Verifiers): Any public or private organisation that relies on information from the wallet and requests identification and authentication from wallet users in order to offer a service.
The fourth crucial actor in the EUDI Wallet ecosystem are:
- Users (Holders): Any identity that makes use of the wallet and has credentials stored in the wallet.
BSS for ID Wallets
For a wallet ecosystem to work the above-mentioned actors must be onboarded on the ecosystem and this is where the ODS2 Business Support System for Digital Identity Wallet Providers comes in. The ODS2 BSS for ID Wallets provides the wallet provider with all the tools they need for managing their customers, but also provides their customers with all the tools they need to manage their users.
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