Proud technology partner of
Business Support System for Digital Identity Wallets

Run the business behind every Identity eWallet.

The wallet puts digital credentials in people’s hands. The ODS2 BSS makes the entire service operational—connecting configuration, organizations, onboarding, selfcare, support, analytics and billing.

Operational backbone Open-source foundation ISO 27001:2022
ODS2Customer SelfCare
Gedeelde Zorg Midden-Holland EP
Based on the operational ODS2 SelfCare flowQR login via the KPN eWallet app

One BSS for the complete operational eWallet lifecycle.

ISO 27001:2022 certifiedOpen-source foundationCloud-native on AWS
Why a BSS matters

The wallet is the app.
The BSS runs the ecosystem.

Wallet technology securely stores and exchanges credentials. The ODS2 BSS adds the business processes required to configure, onboard, support, govern and scale every organization around it.

01 — eWallet technology

Identity in the hands of the user

The app stores credentials, enables identification and gives users control over what they share.

CredentialsHolderConsent
02 — ODS2 Business Support System

The operational backbone

One business layer for configuration, customers, onboarding, support, analytics and billing.

One ecosystemOne control layer
03 — Customer organizations

Control at organizational level

Organizations use a reliable managed eWallet service while retaining control over their own business processes.

OrganizationsRolesSelfcare
The complete business layer

Everything required to operate an eWallet.

Composable ODS2 modules work together as one BSS and connect the KPN eWallet to every commercial and operational process around it.

01

eWallet Configurator

Configure wallet services, propositions, credentials, roles and organization-specific settings from one business layer.

02

Customer Selfcare

Give organizations secure control over users, attributes, roles, invitations and their day-to-day wallet processes.

03

Service Desk

Support organizations and users with one operational view across the complete eWallet ecosystem.

04

CRM & Onboarding

Turn customer intake into a controlled onboarding flow for organizations, administrators, contracts and entitlements.

05

Reporting & Analytics

Make adoption, usage, service levels and ecosystem performance visible with actionable dashboards and reports.

06

Billing & Integrations

Connect usage to commercial processes and integrate IAM, SCIM and enterprise services through open APIs.

Designed for the full lifecycle

Configure. Onboard.
Operate. Integrate.

The BSS turns separate technical components into one manageable service and embeds the eWallet in the organization’s systems, processes and daily operations.

01

Configure

Set up wallet services, propositions, credentials, roles and organization-specific settings.

02

Onboard

Validate and connect customer organizations, administrators, contracts and entitlements.

03

Operate

Run selfcare and service operations with a complete view of organizations and users.

04

Integrate

Embed the eWallet into the organization’s applications and operational workflows through APIs, IAM, SCIM and business integrations.

Technology architecture

Four roles.
One connected service.

The ODS2 BSS is the essential bridge between the qualified trust service, wallet technology and every customer organization that uses the KPN eWallet.

Qualified Trust Service Provider
KPN

Provides the trusted KPN eWallet service and its market proposition.

Operational business layerODS2

Business Support System

eWallet ConfiguratorCRM & OnboardingCustomer SelfcareService DeskReporting & AnalyticsBilling & Integrations
eWallet technology supplier
Ubiqu

Supplies and maintains the wallet app and underlying wallet technology.

Connected to the BSS

Customer organizations & users

Organizations consume the KPN eWallet service through one controlled operational journey.

API-first connects wallet and business services
IAM & SCIM automate identity lifecycles
AWS cloud delivers secure scalability
Open source keeps the layer adaptable
Proven in practice

From healthcare
to market experience.

The same BSS foundation supports live operational use cases and accessible experiences that make the KPN eWallet tangible for new organizations.

01
KPN Health eWallet

Digital identities for connected healthcare.

For Gedeelde Zorg Midden-Holland, the ODS2 BSS supports organization onboarding, IAM integration and the secure management of roles and attributes across the ecosystem.

Healthcare onboardingIAM integrationRoles & attributes
Explore the Health case
02
KPN Experience

Experience the eWallet before going live.

The KPN Experience makes digital identity tangible for prospective organizations. ODS2 supports the surrounding journey—from first experience and customer intake to onboarding and production operations.

ExperienceOrganization intakePath to production
Discover the Experience
ODS2Proud technology partner ofKPN

ODS2 provides the business support layer that helps KPN configure, onboard, operate and integrate its end-to-end eWallet service.

Built for high-trust industries

HealthcareGovernmentFinanceTelecomMobilityEducation
News & insights

What is moving
in digital identity.

View all news
BSS01

KPN eWallet in de zorg: klaar voor opschaling Uitrol naar gemeentes en overheden.

Read article
BSS02

ODS2 Brings BSS for the KPN Identity e-Wallet Ecosystem to Life

Read article
Start a conversation

Make your eWallet service operational.

Tell us about your organization and use case. We will explore how the KPN eWallet and the ODS2 BSS can support your next step.

Hengelo, The NetherlandsDubai, United Arab Emirates
ODS2 Contact Form